Privacy Policy
1. Introduction
Well & Able Care Management, LLC ("Well & Able," "we," "us," or "our") respects your personal privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or submit inquiries through our online contact and assessment forms.
2. Information We Collect
We collect information that you voluntarily provide to us when expressing interest in our nurse care management or advocacy services. This may include:
- Personal Contact Information: Name, email address, phone number, and city/county location.
- Inquiry & Self-Assessment Responses: General details regarding care needs (e.g., aging adult support, special needs advocacy, school/IEP assistance) and answers to self-assessment questions.
- Professional Referral Data: Referring provider name, practice name, and professional contact details.
3. How We Use Your Information
We use the information collected through our website solely for professional care management purposes, including:
- Responding to consultation requests and phone inquiries.
- Evaluating how nurse care management can best assist your family.
- Coordinating follow-up communications with Natalia-Jazmin Veladez, RN.
- Improving our website functionality and consultation delivery.
4. Information Sharing & Disclosure
We strictly value your trust. We do not sell, rent, trade, or lease your personal information to third parties for marketing purposes. We may share information only in the following limited circumstances:
- With Your Consent: When you explicitly authorize us to communicate with doctors, schools, attorneys, or care facilities on your family's behalf.
- Service Providers: Secure technical service partners (such as form processing providers) who assist in delivering website communications under strict confidentiality standards.
- Legal Obligations: When required by law, regulation, or court order to protect the safety, rights, or property of our clients or the public.
5. Data Security
We implement administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, loss, or disclosure. While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed 100% secure.
6. Your Rights & Choices
You have the right to request access to the contact information we hold about you, request corrections, or ask us to remove your contact details from our inquiry systems at any time by contacting us directly.
7. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Well & Able Care Management, LLC
Lead Nurse Care Manager: Natalia-Jazmin Veladez, RN
Direct Line: 980-281-0818
Location: Mecklenburg County, North Carolina

